FEDERAL INJURY CENTER · PALM BEACH GARDENS

OWCP Doctor & Federal Injury Center Who Actually Get Your Case Approved

DOL-certified doctors. Case managers who handle every form. Physical therapy that gets you out of pain — all under one roof, all covered by OWCP.

✓ Free case review✓ $0 out-of-pocket✓ DOL-certified providers

Get a Free Consultation & Free OWCP Claims Assistance

Cost icon$0 Out-of-Pocket
DOL iconDOL-Certified Providers
Approval icon99% Case Approval Rate

Federal Injury Centers

Franchise · National OWCP Network

99%

Case approval rate
via Federal Injury Centers

DOL

Certified MDs, PAs &
physical therapists

$0

Out-of-pocket
for approved claims

100+

Five-star
Google reviews

If This Sounds Familiar

Injured on the Job? The OWCP Process Is Designed to Slow You Down.

Most injured federal workers don't find us because they're looking for a medical doctor or physical therapist. They find us because they've hit a wall.

❌  An injury that's getting worse while you wait for your claim to be approved
❌  A medical doctor who doesn't understand OWCP paperwork — and whose notes keep getting your claim denied
❌  Forms like the CA-1, CA-2, CA-7 or CA-17 that nobody has properly explained to you
❌  Pressure from your agency to come back to full duty before you're ready
❌  A denied claim and no clear path forward
❌  Lost wages piling up because your CA-7 paperwork isn't being handled correctly
Federal Worker stressing out 2

How It Works

A DOL-Certified Medical Team That Handles Your Entire OWCP Case

We’re not a PT clinic that happens to take OWCP. We’re a full federal injury center — a franchisee of Federal Injury Centers, the nationally recognised authority in OWCP care.

Step One · Evaluation

Medical Evaluation With a DOL-Certified MD or PA

You'll be seen by a medical doctor or physician assistant who specialises in federal injury cases. They'll examine you, diagnose your injury, document it correctly for OWCP, and begin building the medical record your claim needs to be approved.

This is the single most important step in your entire OWCP case — and it's the one where most clinics get it wrong. If their notes don't speak OWCP's language, your claim may be denied.

They will also complete CA-17 or OWCP-5C Duty Status Reports to give you work restrictions (if needed) to give your employer.

Step Two · Paperwork

Full Claims Filing and Paperwork Support

Our case management team — Amy and Alexis — handle the paperwork almost nobody else will touch. That includes helping you file CA-1 and CA-2 forms through ECOMP, helping you submit CA-7 and CA-7A wage-loss claims, and preparing the medical narratives OWCP needs to keep approving your care.

You don't fill out a single form yourself.

Step Three · Treatment

Treatment Before Your Case Is Fully Approved

Most clinics won't see you until your claim is formally accepted. That wait can stretch into months — and your injury doesn't stop getting worse in the meantime.

We take a different approach. When our medical team is managing the documentation, we know what the claim needs to get approved. That confidence lets us start treatment while the claim is still processing. The network we're part of approves 99% of the cases we take on, and we never charge you no matter what.

Step Four · Rehabilitation

Physical Therapy, Massage and Specialist Care

We move into hands-on care right away. One-on-one physical therapy with a therapist who stays with you the whole hour. Massage therapy where it's clinically indicated. Orthopaedic, pain management and imaging referrals inside the network if you need them.

Every session generates the clinical documentation OWCP needs to keep approving your care — functional assessments, progress measurements, return-to-work readiness. No shortcuts.

Step Five · Case Management

Case Management All the Way Through

Your case manager stays with you for the life of the claim. They track deadlines, respond to OWCP requests, push back on denials, coordinate with your agency, and help make sure your CA-7 wage-loss payments actually come through on time.

If something goes wrong with your case, they fix it. Not you.

Ready to get your case handled properly?

Free case review. No paperwork hassle. No commitment.

Already Denied or Stuck?

A Denied OWCP Claim Isn't the End of the Road.

It usually means the paperwork wasn’t done right the first time — and that’s something we can fix. The most common reasons claims get denied are things we specifically work around: incomplete medical documentation, the wrong form filed, missing mechanism-of-injury detail, or a treating physician who didn’t know how to write an OWCP-compliant narrative.

Denied at Initial Decision

We review the denial reason and help you file for reconsideration, or a hearing before an Administrative Law Judge.

Sitting in Limbo for Months

We supply the medical evidence that forces OWCP to make a decision on claims that have stalled.

Old Injuries Flaring Up

These may qualify as a recurrence claim under your original case number, even years later.

Gradual / Repetitive Injuries

These are CA-2 occupational disease claims, not CA-1 — and most federal workers don't realise they can still file.

Haven't Filed Yet

No idea where to start? We'll walk you through it from scratch and handle every form.

CA-7 Payments Not Arriving

We know exactly what language OWCP needs and how to escalate when wage-loss payments are late.

Why Better Life

Why Federal Workers Travel an Hour to Get Here

Everything Under One Roof

Medical evaluation, case filing, paperwork, wage-loss claims, physical therapy, massage, specialist coordination. When other clinics say "we don't do that paperwork," we say "we'll handle it."

Treatment Before Approval

Most clinics won't see you until your claim is formally accepted. We start treatment because when we handle the documentation, we know the case will go through.

Federal Injury Centers Network

Nationally recognised authority on OWCP care. Network of DOL-certified providers, proven DOL billing systems, and 99% case approval rate across the country.

Hands-On PT, Not a Mill

Every session is one-on-one with your DPT. No rotating between patients, no unsupervised exercises, no three-at-once billing. Led by Dr. Corbin Pominville, DPT, CSCS.

Palm Beach Gardens Location

On PGA Boulevard, serving federal workers within roughly an hour's drive — Fort Pierce to Boca Raton, across Palm Beach County and the Treasure Coast.

Every Form, Handled

CA-1, CA-2, CA-7, CA-7A, CA-16, CA-17, CA-20, OWCP-5C — our case managers handle filing, coordination with your agency, and escalation when things stall.

Better Life Team 2

Wage Replacement

How Federal Workers Get Paid While They're Off Work

One of the biggest fears injured federal workers have is straightforward: if I can’t work, how do I pay my bills? OWCP wage-loss compensation is the answer — but it doesn’t happen automatically.

Two forms drive wage replacement: the CA-7 and the CA-7A. If either is filled out incorrectly — or if the medical evidence is weak — your payments stall. Sometimes for months.

Our case managers know exactly what language OWCP needs to see, how to coordinate with your agency, and how to escalate when payments are late or missing.

What’s Covered

What Does OWCP Actually Cover?

Under FECA, OWCP covers the full cost of medically necessary treatment for approved claims. Zero out-of-pocket.

icons section 10 An Extensive Evaluation

Medical Care

DOL-certified doctors, diagnosis, ongoing management

icons section 10 Giving Advanced

Physical Therapy

One-on-one manual therapy, exercise rehab, postural correction

icons card live pain free

Massage Therapy

When prescribed as part of your treatment plan

icons section 10 Build You A Personalized

Specialist Care

Orthopaedics, pain management, imaging, neurology

icons card have long lasting results

Durable Medical Equipment

Braces, supports, assistive devices

icons section 5 Get Working Again

Wage Replacement

CA-7 compensation for lost earning capacity

icons section 5 Start Doing The Activities

Vocational Rehabilitation

If you can't return to your previous role

Your treatment must be prescribed and documented by a DOL-certified provider. Documentation is where most clinics fall short — and it’s why federal workers drive an hour to see us.

Who We Treat

Federal Employees From Every Agency

Our patients come from across the federal workforce:

USPS

Letter carriers, mail handlers, clerks — back, shoulder, knee injuries from lifting and repetitive strain

Veterans Affairs

Hospital staff — patient handling injuries, back and neck strain, repetitive motion conditions

TSA

Officers — shoulder and back injuries from screening, standing-related conditions

DHS, CBP & Law Enforcement

Duty-related injuries and chronic musculoskeletal conditions

Federal Bureau of Prisons

Injuries from inmate handling and physical job demands

Department of Defense

Civilian employees — workplace and occupational injuries

Whether your injury happened yesterday or you’ve been managing pain for years, you may still have options. Occupational disease claims (CA-2) can be filed for conditions that developed gradually. Recurrence claims can reopen old cases.

Quick Reference

The OWCP Forms That Actually Matter

Here’s what each form does — though remember, our case managers handle every one of these for you.

FormNameWhat It's For
CA-1Notice of Traumatic InjuryFile within 3 years of a sudden workplace injury. Starts a traumatic injury claim.
CA-2Notice of Occupational DiseaseFor conditions that developed over time from repetitive work.
CA-7Claim for CompensationHow you get paid for lost wages when your injury keeps you off work.
CA-7AClaim for CompensationErrors here stall wage-loss payments.
CA-16Authorisation for TreatmentAuthorises medical care before your full claim is approved.
CA-17Duty Status ReportDocuments physical restrictions. Employer completes Part A, DOL doctor completes Part B.
CA-20Attending Physician's ReportYour doctor's official statement tying your condition to your federal employment.
OWCP-5CWork Capacity EvaluationDocuments physical work restrictions. Physical work restrictions your supervisor must follow.
The Power Of Hands On Manual Therapy 1 2

Treatment Philosophy

Once You're Approved: Real Physical Therapy

Real, hands-on, one-on-one physical therapy — not a rotation through machines supervised by a tech.

Root-Cause Diagnosis

We figure out why your body is doing what it's doing, not just which muscle hurts.

Hands-On Manual Therapy

Myofascial release, joint mobilisation, soft tissue work, postural restoration.

Job-Specific Rehab

Letter carrier? We rehab for carrying and lifting. VA nurse? We rehab for patient handling.

OWCP-Compliant Documentation

Every session produces the functional assessments OWCP needs to keep approving your care.

What Other Injured Federal Workers Say

Common Questions

Frequently Asked Questions About OWCP

No. Under FECA, you have the right to choose your own treating physician. Your agency and your supervisor cannot require you to see a specific provider. You can choose Better Life Physical Therapy & Federal Injury Center at any point in your claim.
Nothing. 100% of your medical care — doctor visits, physical therapy, imaging, specialist referrals — is billed directly to the U.S. Department of Labor. No copays, no deductibles, no surprise bills.
Here you can. We are the only provider around who will let you begin medical care and treatment before your claim is approved. No charges to you, ever.
Often, yes. Please give us a call to discuss specifics. Book a free case review and we — there’s no 30-day window like there is for traumatic injuries. Book a free case review and we’ll tell you what’s possible.
No. Denied claims are often fixable. The most common reasons for denial — incomplete documentation, missing medical evidence, the wrong form filed — are things we specifically work around. We can help you file for reconsideration or a hearing before an Administrative Law Judge.
Through the CA-7 (and its companion CA-7A). These are the forms that claim wage-loss compensation from OWCP. Our case managers help patients file CA-7s every week and know how to avoid the errors that cause payments to stall.
We handle both — and most of our patients start with the medical side. Through our Federal Injury Centers network, we provide DOL-certified medical doctors, physician assistants, orthopaedic specialists, pain management and imaging, all experienced in OWCP cases. Many patients benefit from physical therapy as part of their approved treatment plan.
Our clinic is in Palm Beach Gardens, and federal workers travel to us from anywhere within about an hour — Fort Pierce and Vero Beach to the north, Boca Raton and the north Broward cities to the south, and across Palm Beach County and the Treasure Coast.

How To Fill Out OWCP CA1 & CA2 Form

How To Fill Out a OWCP CA7 & CA7A Form

Start Today

You've Been Dealing With Enough. The Pain, the Forms, the Waiting — It Stops Here.

Book a free case review with Better Life Physical Therapy & Federal Injury Center, and we’ll take it from there.

✓  Free case review with our team
✓  Medical evaluation with a DOL-certified MD or PA
✓  All paperwork handled by our OWCP case managers
✓  Treatment starts right away
✓  No out-of-pocket costs for federal workers’ comp claims

Free OWCP Medical Consultation and Claims Assistance

Call (561) 782-5868

Better Life Physical Therapy & Federal Injury Center
Palm Beach Gardens, FL · Serving federal workers across Palm Beach County & the Treasure Coast